Frequently Asked Questions
Everything you need to know about our Scandinavian design pieces.
What is the typical shipping time for 101 Copenhagen products?
Standard shipping within the EU typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.
How are the ceramic vases and furniture pieces packaged for safety?
We use custom-engineered, reinforced packaging and eco-friendly protective materials to ensure that our delicate ceramics and sculptural furniture arrive in perfect condition.
What is your return policy for home decor items?
We offer a 14-day return window from the date of delivery. Items must be in their original packaging and in unused condition to be eligible for a full refund.
Are the materials used in your collections sustainable?
Yes, we prioritize high-quality natural materials including ceramic, stone, and metal. We work closely with skilled artisans to ensure durable craftsmanship that stands the test of time.
Do you offer international shipping outside of Europe?
Yes, we ship our collections worldwide. Shipping costs and delivery estimates are calculated at checkout based on the weight of the items and the delivery address.
How should I care for my 101 Copenhagen ceramic pieces?
We recommend cleaning our ceramics with a soft, dry cloth. Please note that many of our vases are not 100% waterproof due to their unique material composition; we suggest using a liner if displaying fresh flowers.